Grishma Health Foods Private Limited holds all rights in relation to www.poonamkapur.com Any payment made to www.poonamkapur.com will be on behalf of Grishma Health Foods Private Limited. We would like to declare that Grishma Health Foods Private Limited is the legal and business face of www.poonamkapur.com and will act as one if there are any issues. You are advised to regularly check for any amendments or updates to the terms and conditions from time to time.www.poonamkapur.com reserves the right to add or change or update these Terms and Conditions, from time to time entirely at its own discretion. You are responsible for checking these Terms and Conditions periodically to remain in compliance with these terms. Your use of a site after any amendment to the Terms and Conditions shall constitute your acceptance of these terms and you also agree to be bound by any such changes/revisions. Any clause of Terms and Conditions if deemed invalid, void or for any reason unenforceable, shall be deemed severable and shall not affect the validity and enforceability of the remaining clauses of the terms and conditions. If you do not approve of the terms and conditions of www.poonamkapur.com you are free to leave this website. By continuing to use this website you are agreeing to the terms and condition of this website. Products and services displayed on the website may not always constitute an offer to sell. Orders placed by you are offers to purchase particular product under the terms and conditions in this agreement at the price specified (including delivery and other charges). We reserve the right to accept or reject your offer for any reason (or no reason) including, but not limited to, the unavailability of any product, an error in the price or product description, or an error in your order. In the event that we cancel your order, we will provide a full refund of any payment received. Use of the Website is available only to persons who can form legally binding contracts under Indian Contract Act, 1872.The Arbitration & Conciliation Act, 1996, shall govern the arbitration proceedings. The arbitration proceedings shall be in the English language only. We will only dispatch your product when we can confirm that the payment is received in full. In case a payment is declined either by your bank, credit/debit card we won’t be able to dispatch the product. Any order placed for a product that is listed at an incorrect price may be cancelled. This shall be regardless of whether the order has been confirmed and/or payment levied. In the event the payment has been processed, the same shall be credited to your account and duly notified to you by email. Any information obtained bywww.poonamkapur.com will only be used for the sole purpose of this website. We assure you that this information won’t be provided to other companies and held with us as Confidential. Customers also agree to receive promotional messages via Email, SMS or any other medium. You agree not to access (or attempt to access) any part of the Website by any means other than through the interface provided by us. We reserve the discretion to change and alter the look and feel of the website. We do not need to inform you of these changes. We hold complete rights to suspended/put on hold/stop your account. This means you cannot access this website. We will not be liable to you or any other party when doing so. When registering to become a member and activate an account, you must provide information like your name and address, and a valid email address. You agree to provide accurate and complete information and to keep this information current. You are solely responsible for the activity that occurs on your account, and you must keep your account password secure. If you suspect or become aware of any unauthorized use of your account or that your password is no longer secure, you agree to notify us immediately. In case of an event/competition/contest/draw the winner is required to produce a valid form of photo identification. Failure to provide us the ID could lead to the winner being disqualified from the competition.

Please review our Privacy Policy, which also governs your visit to www.poonamkapur.com, to fully understand our practices. Terms and conditions are binding for all purchases. All orders are deemed offers for you to purchase our products. We may accept your offer by issuing a confirmatory e-mail and/or mobile confirmation of the products specified in your order. Our acceptance of each such offer is expressly subjected to and conditioned on your assent to these terms and conditions of sale. No other terms and conditions will apply.

When you visit www.poonamkapur.com or send e-mails to us, you are communicating with us electronically. By communicating with us, you consent to receive communication from us electronically. We will communicate with you by e-mail or by posting notices on our website. You agree that all agreements, notices, disclosures, and other communications that we provide to you electronically satisfy any legal requirement that such communication be in writing.

www.poonamkapur.com holds the rights in determining the price of any product displayed on this website. All prices posted on this website are subjected to change without prior notice. All prices are Indian Rupees unless otherwise advice. Prices are current when they are displayed. Prices prevailing at commencement of placing the order will apply. Posted prices do include all taxes and charges. In case there are any additional charges or taxes the same will be mentioned on the website.

All payments must be received by us prior to shipping unless the order is placed by using Cash on delivery (COD) payment mode. We accept payment by cheque/cash/draft, net-banking, credit card, debit card, cash card, mobile payments. In a case of a Credit Card/Debit Card you must use the card in your name. www.poonamkapur.com holds no responsibility for a fraud or a transaction that can be deemed illegitimate.

We will arrange for shipment of the products to you. We would try to deliver the products in the mentioned time however we realize that there could be circumstance where we would be unable to meet our time frames. Shipping schedules are estimates only and cannot be guaranteed. We are not liable for any delays in the shipments. Risk of loss and damages pass on to you upon the products delivery to you. In case reverse shipment cannot be arranged by us due to unavailability of our logistics partners, then you may be requested to send such products through any available courier services. The shipment of your subscription will start after 48 hours of the order placement. In order to avoid spoilage, the meals are chilled and then delivered in microwave safe containers (except salad bowls). Therefore customers may receive food at chilled or at room temperature. It is recommended that in order to enjoy meals, customers re-heat the food (except salads and sandwiches) before consumption www.poonamkapur.com takes no guarantees of delivery time in instances such as strikes, bandhs, riots among others. www.poonamkapur.com operates from Mumbai and is affected by any political or social scenarios affecting the states like state bandhs etc. Any loss or delay due to such instances are unavoidable and will be dealt as part of business.

Any item additions, quantity changes or specification changes made to accepted orders will be modified in the order details. All sales are final, provided, however, item cancellations and quantity reductions may be made before the order is shipped. We may, without liability, cancel any accepted order before shipment if our credit department does not approve your credit or if there are other problems with the payment mode selected by you.

We offer our customers a simple, hassle-free, exchange policy. Our customers are valued not only at the time of sale but also through the subsequent stages of exchange. Our policy is thoughtfully designed to ease up the process, save time and make you feel reassured about your order. Once payments are received, no return/refund can be entertained. Instead you can avail our exchange policy.
• You can call us on 9930606330/9820097377/ 9321013802 OR e-mail us at info@poonamkapur.com within 40 days from the date of delivery.
• You can avail Breads, sauces, , super food sachets in exchange of your balance amount with Poonam Kapur’s Healthy Kitchen.
• You can gift a meal or order for his/her family or order as party/event food in exchange of your balance amount with Poonam Kapur’s Healthy Kitchen.
• Donate the balance amount, we will be transparent for the amount spent.
• Force Majeure In the event where Grishma Health Foods Private Limited ’s performance or any other obligations are prevented or hindered as a consequence of any act of God or state, strike, lock out, legislation or restriction by any government or any other statutory authority or any other circumstances that lie beyond Grishma Health Foods Private Limited ’s anticipation or control, the performance of this policy shall be wholly or partially suspended during the continuance of such force majeure. The Grishma Health Foods Private Limited shall resume its obligations towards the Policy as soon as the Force Majeure event ceases.
• If you have applied for refund, the process for the same may take 40 Days to Process. Please refrain from raising the matter as charge back.

General: www.poonamkapur.com grants you a limited license to access and make personal use of this website and not to download (other than page caching) or modify it, or any portion of it, except with express written consent of www.poonamkapur.com No license for commercial sale: This license does not include any resale or commercial use of this website or its content; any collection and use of any product listing, description, or pricing; copying of account information for the benefit of another merchant; or any use of data mining, or similar data gathering and extraction tools. No reproduction: This website or any portion of this website may not be reproduced, duplicated, copies, sold, visited, or otherwise exploited for any commercial purpose without express written consent of poonamkapur.com. No framing: You may not frame or utilize framing technologies to enclose any trademark, logo, or other proprietary information (including images, text, page layout, or form) of www.poonamkapur.com and its affiliates without the express written consent. Metatags: You may not use any metatags or any other ‘hidden text’ utilizing www.poonamkapur.com‘s name or trademarks without the express written consent of www.poonamkapur.com Any unauthorized use terminates the permission or license granted by www.poonamkapur.com

Protection of Your Account: As discussed further in the website’s privacy policy, by using this website, you agree that you are responsible for maintaining the confidentiality of your account and password and for restricting access to your computer, and agree to accept responsibility for all activities that occur under your account or password. Use by Children: By shopping on this website you confirm that you are above the age of 18 and agree to the Terms and Conditions. We hold the rights to take legal action against any losses we incur as a result of minor shopping on our website without the consent of their guardian/parent. As discussed further in the website Privacy Policy, www.poonamkapur.com does sell products for children, but it sells them to adults. If you are under age of 18 years, you may use wwwpoonamkapur.com only with involvement of a parent or guardian. www.poonamkapur.com and its affiliates reserve the right to refuse service, terminate accounts, remove or edit content, or cancel orders in their sole discretion. Reviews, Comments, Communications, and other content Nature of content: Visitors to poonamkapur.com may post reviews, comments and other content; and submit suggestions, ideas, comments, questions or other information, as long as the content is not illegal, obscene, threatening, defamatory, invasive of privacy, infringing of intellectual property rights to otherwise injuries to third party or objectionable and does not consist of or contains software virus, political campaigning, commercial solicitation, mass mailing or any form of spam. False information: You may not use false email address, impersonate any person or entity, or otherwise mislead as to the origin of a card or other content. Rights Granted: If you do post content or submit material and unless we indicate otherwise, you grant www.poonamkapur.com and its affiliates a non-exclusive, royalty free, perpetual, irrevocable, and fully sub-licensed right to use, reproduce, modify, adapt, publish, translate, create derivative work from, distribute, and display such content throughout the world in any media. You grant www.poonamkapur.com and its affiliate sites and sub-license the right to use the name that you submit in connection with such content if www.poonamkapur.com chooses. Right Owned: You represent and warrant that you own all the rights or otherwise or control all of the rights to the content that you post; that the content is accurate; that the use of the content to supply does not violate this policy and will not cause injury to any person or entity and that you will indemnify www.poonamkapur.com or its affiliate for all claims resulting from the content you supply. www.poonamkapur.com has the right but not the obligation to monitor and edit or remove any activity or content. www.poonamkapur.com takes no responsibility and assumes no liability for any content posted by you or any third party. Risk of Loss All items purchased from www.poonamare made pursuant to the shipment contract. This means that the risk of loss and title for such item passes on to you upon the products delivery.

1.Subject to Mumbai jurisdiction only. 2.Payment is taken in advance from all customers. 3.All payments should be made by Cash / D.D. / P.O. or Cheque (subject to realization) in favour of GRISHMA HEALTH FOODS PRIVATE LIMITED.

www.poonamkapur.com and its affiliates attempt to be as accurate as possible. However, www.poonamkapur.com makes no warranties that the product description and any other content of its site are accurate, complete, reliable, current and error free. Site Policies, Modification, and Severability Please review our other policies. We reserve the right to make changes to our website, policies, and these Terms and Conditions at any time. If any of these conditions shall be deemed invalid, void, or for any reason unenforceable, that condition shall be deemed severable and will not affect the validity and enforceability of any remaining conditions. Intellectual Property Rights Copyright Protection: All content included on this site, such as text, graphics, logos, button icons, audio clips, digital downloads, data compilations and software, is the property of www.poonamkapur.com or its affiliate sites and protected by the Indian Copyright law. The compilation of all the content on this site is the exclusive property of www.poonamkapur.com and protected by Indian Copyright law. All software used in this site is the property of www.poonamkapur.com and is protected under the Indian Copyright law. Trademarks: i. Protected Marks: www.poonamkapur.com, website are registered www.poonamkapur.com. Protected Graphics: All www.poonamkapur.com graphics, logos, page headers, button icons, scripts and service names are trademarks or trade dress of www.poonamkapur.com. www.poonamkapur.com‘s trademarks and trade dress may not be used in connections with any product or service that is not of www.poonamkapur.com. All other trademarks not owned by www.poonamkapur.com or its affiliates that appear on www.poonamkapur.com or its affiliate sites are the property of their respective owners, who may or may not be affiliated with, connected to, associated with www.poonamkapur.com or its affiliates. Governing Law and Jurisdiction These terms and conditions will be construed only in accordance with the laws of India. In respect of all matters/disputes arising out of, in connection with or in relation to these terms and conditions or any other conditions on this website, only the competent Courts at Mumbai , Maharastra shall have jurisdiction, to the exclusion of all other courts. Disclaimer of warranties and Limitation of Liability THIS SITE IS PROVIDED BY www.poonamkapur.com ON AN “AS IS” AND “AS AVAILABLE” BASIS. www.poonamkapur.com MAKES NO REPRESENTATIONS OR WARRANTIES OF ANY KIND, EXPRESS OR IMPLIED, AS TO THE OPERATION OF THIS SITE OR THE INFORMATION, CONTENT, MATERIALS, OR PRODUCTS INCLUED ON THIS SITE. YOU EXPRESSLY AGREE THAT YOUR USE OF THIS SITE IS AT YOUR SOLE RISK. TO THE FULL EXTENT PERMISSIBLE BY APPLICABLE LAW, poonamkapur.com DISCLAIMS ALL WARRANTIES, EXPRESS OR IMPLIED, INCLUDING, BUT NOT LIMITED TO, IMPLIED WARRANTIES OF MERCHANTABILITY AND FITNESS FOR A PARTICULAR PURPOSE. CALORIE CARE DOES NOT WARRANT THAT THE SITE, ITS SERVERS, OR EMAIL SENT FROM WWW.CALORIE CARE.COM ARE FREE OF VIRUS OR OTHER HARMFUL COMPONENTS. www.poonamkapur.com WILL NOT BE LIABLE FOR ANY DAMAGES OF ANY KIND ARISING FROM THE USE OF THIS SITE, INCLUDING, BUT NOT LIMITED TO DIRECT, INDIRECT, INCIDENTAL, PUNITIVE AND CONSEQUENTIAL